Scheduled inspections that ensure every device is prepared for the next admission. Our certified engineers perform regular assessments across your entire equipment fleet—verifying Incubator air temperature uniformity and HEPA filter integrity, testing Radiant Warmer quartz heater output and skin servo accuracy, calibrating Ventilator flow sensors and oxygen analysers, checking Resuscitator pop-off valve pressures, and measuring Blue Light Therapy irradiance at the mattress surface. We adhere to manufacturer-recommended service intervals and international neonatal equipment standards, documenting every action for clinical governance. Transcutaneous bilirubinometers are checked against calibrated reference discs, and Fetal Doppler ultrasound output power is verified within safe limits. By detecting sensor drift, thermal instability, or optical degradation before it affects clinical readings, we maximize device uptime and protect the physiological stability of every infant.

When a ventilator alarm sounds during a high-frequency oscillation or an incubator fails to maintain humidity for a 26-week preterm infant, resolution must be immediate. Neonatus combines secure remote diagnostic access with a neonatal-specialist field-service network on 24/7 standby. Our engineers can remotely interrogate device logs to diagnose intermittent flow sensor errors or skin probe faults, and arrive on site with genuine Neonatus parts and calibrated neonatal test instruments. They execute systematic fault-finding: testing ventilator turbine output against a calibrated neonatal test lung, verifying radiant warmer servo-response with a reference thermometer, measuring phototherapy spectral irradiance with a spectroradiometer, and conducting a pressure-decay leak test on resuscitator circuits. Every repair concludes with full functional verification against original equipment specifications and generates a documented service record. By restoring neonatal devices with the precision they require, we minimize clinical disruption during critical care.

In neonatology, therapeutic and diagnostic accuracy is measured in millilitres, degrees Celsius, and micromoles per litre. Our calibration services align your devices with certified reference standards: verifying Incubator and Radiant Warmer skin temperature probes against a traceable thermometer, calibrating Ventilator tidal volume delivery with a neonatal flow analyser, confirming Jaundice Meter optical response across the bilirubin range, testing Fetal Monitor ultrasound output and TOCO pressure linearity, and measuring Digital Baby Scale accuracy with certified weights. Phototherapy units are verified for spectral peak and irradiance using a calibrated spectroradiometer, ensuring that the delivered dose matches the prescribed treatment. Each calibration generates a comprehensive certificate that supports your unit’s accreditation and provides auditable evidence of measurement traceability.

Modern neonatal care is increasingly data-driven, with continuous physiological monitoring feeding into electronic health records. Neonatus manages the firmware and software lifecycle across your installed base: from updating Fetal Monitor trace interpretation algorithms, to upgrading the Ventilator’s lung-mechanics display and weaning protocol logic, to integrating Jaundice Meter and Phototherapy treatment logs into the hospital information system. We validate all updates for backward compatibility with existing patient data and connected devices, and verify that new features—such as automated ST-segment analysis on the Fetal Monitor—maintain or improve diagnostic accuracy. By treating software as a dynamic clinical asset, we help your unit adopt evidence-based improvements without disrupting established workflows.

The smallest patients demand components designed to their scale. Neonatus maintains a complete inventory of genuine parts and consumables: neonatal flow sensors, ventilator circuits with heated-wire, skin temperature probes with reflective adhesive disks, incubator HEPA filters and humidity chamber seals, radiant warmer quartz heating elements, phototherapy LED arrays, resuscitator masks in neonatal sizes, and transcutaneous bilirubinometer reference discs. We help you establish usage-based reorder thresholds for consumables with predictable wear, and predict major component replacement based on operating hours or cycle counts. Each part arrives with full traceability and validated neonatal performance characteristics. By ensuring that genuine components meet genuine equipment, we protect both clinical outcomes and the defensibility of your unit’s practice.